AXYS provides extensive documentation, step-by-step guides, and video tutorials to help you make the most of the platform. You’ll have access to a comprehensive knowledge base covering everything from basic setup to advanced features, as well as in-depth API references. Interactive training sessions and webinars are also available to support your learning and onboarding. For ongoing support, AXYS offers direct communication channels, including a dedicated Slack workspace, email, and access to your account manager, ensuring you always have expert help when you need it.

AXYS offers comprehensive support to ensure a smooth onboarding and deployment experience. Our team assists you with connecting your first data sources, building effective prompts, and adding predefined questions so you can get immediate value. We guide you through setup, configuration, and familiarizing yourself with the system until you’re ready to manage everything independently. For fast and convenient help, you get a direct Slack channel for near real-time support, along with access to a dedicated account manager and responsive technical support options. This multi-channel support model is designed to help you succeed from day one and as your needs evolve.